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In 1979, Leo Noe decided to channel his years of hard-earned knowledge and invaluable experience as the regional manager of a nationwide security company into the creation of his own security agency. Joining him was his son, Lee, also a veteran of the security and investigations industry. Lee had been a point man on a roving unit specially formed to provide security at labor disputes throughout the Northeast.
Within just one year, the fledgling company had secured three major contracts with businesses that still employ Mueller Security & Investigations for their protection more than two decades later. The firm is now Western New York’s largest locally owned security and investigations firm, with over 200 employees and an impressive record of service to area businesses.
Today, Lee is President and has taken over day-to-day operation of the company he and his father founded, and the tradition of excellence continues. We still serve with distinction the first three major clients signed by the firm in 1980. Although each of the companies has undergone many changes over the years, one thing that has remained constant is their confidence in Mueller Security & Investigations and their decision to retain our services. The loyalty of our clients is a testament to the dedication and service we bring to all of our commitments.
In addition to providing complete security services for some of Western New York’s largest and best-known businesses, hospitals and other organizations, our team of experts also specializes in confidential investigations and labor dispute security— assignments that present the most sensitive and difficult challenges in the business. Thanks to a stellar record of professionalism, the company enjoyed its largest period of growth over the last five years.
Our local knowledge and family-oriented philosophy help us attract and retain the best employees in the business. We treat the people who work for Mueller Security & Investigations the way we like to be treated ourselves—with courtesy and respect, and with fair remuneration, excellent benefits, professional training, continuing education and on-site supervision, all of which contribute to our low turnover rate.
We value long-term, person-to-person relationships as the key to improving our business. You will never get the runaround from us. There’s no leaving messages with the home office and waiting—hoping for the service you need. The person who opens your account is the person who will manage your account going forward, and your site supervisor or field supervisor stays in constant contact with you, providing daily updates about what’s happening at your facility.
A contract with Mueller Security & Investigations is more than a business deal for us—it’s a bond of trust. After all, nothing is more important to our continued success in this business than our good name.
“We want to thank you and your staff for a smooth and easy transition; we are all impressed.”